Shipping & Return Policy
Effective Date: April 9, 2025
At SnG Tactical LLC, we are committed to fast, secure shipping and transparent policies that comply with all local, state, and federal laws. Please review the following to ensure a smooth experience.
Shipping Policy
Carriers & Processing
-
Orders ship via USPS, UPS, and FedEx
-
Processing time: Up to 72 business hours (Mon–Fri)
-
No shipping on weekends or federal holidays
-
Shipping charges are the responsibility of the customer unless otherwise stated
Note: We do not ship internationally.
Free Shipping Offers
-
Applies only to the contiguous United States
-
Additional charges may apply to Alaska, Hawaii, and U.S. Territories
Firearms & Serialized Products
-
Must ship to a valid Federal Firearms License (FFL) holder
-
Customers must provide a valid FFL before shipment
-
We do not ship serialized items to P.O. Boxes
Need help finding a transfer dealer? Contact our sales team.
Inventory & Availability
-
Our website is updated frequently, but occasional errors may occur
-
We reserve the right to cancel any order due to price, availability, or description errors
-
In-stock items are charged at time of purchase
-
If an item becomes unavailable, we will notify you and offer options or issue a full refund
Special Order Deposits: Non-refundable and non-transferable
Restricted Shipping Locations
We do not ship to:
-
Washington D.C.
-
Massachusetts
-
Select locations in CA, IL, CO, NY, CT, and other restricted municipalities
-
Any international address
It is your responsibility to understand and follow your local laws.
Firearm Purchase Requirements
Minimum Age:
Military Exception:
Deployed service members may purchase in their permanent duty station state (requires PCS orders and military ID).
FFL Selection:
Choose from our dealer list at checkout. If your dealer isn’t listed, it may be due to expired licensing.
Changes after shipping may incur additional fees.
Hazardous Materials
Products such as:
Must ship ground only to a physical address (no P.O. Boxes).
Magazine & Ammunition Restrictions
We comply with all state/local magazine capacity and ammo restrictions.
We do not ship:
Orders placed in violation of restrictions will be canceled and subject to a 25% restocking fee.
No refunds or substitutions for restricted items.
Return Policy
Defective Merchandise
If your item arrives defective:
We are not responsible for shipping damage. File claims directly with the carrier.
Firearm Returns
-
Inspect all firearms BEFORE transfer.
-
Once transferred, firearms are considered used and cannot be returned.
For manufacturer defects after transfer:
-
Contact the manufacturer directly for warranty service
-
Do not return firearms to SnG Tactical
-
Replacement firearms must go through a licensed FFL
-
FFL transfer fees are non-refundable
Ammunition Sales Are Final
All ammunition sales are final and non-returnable.
By purchasing, you confirm that:
-
You meet legal age requirements (21+ handgun, 18+ rifle)
-
You are not prohibited from owning ammo
-
You comply with all local laws
Electronics & Optics
Body Armor
Due to its life-saving nature, body armor is:
-
Non-returnable
-
Non-exchangeable
We cannot guarantee proper handling after it leaves our facility.
ALL SALES OF BODY ARMOR ARE FINAL
Warranty issues must be addressed with the manufacturer
Returnable Items – Conditions
Items eligible for return must meet ALL of the following:
Returns will not be accepted if:
Digital Compliance Services
We now offer:
These services help expedite transactions and improve compliance.
Customer Agreement
By placing an order with SnG Tactical, you agree to all terms above and in our Terms of Use.
For assistance, contact us at:
[email protected]
Welcome to SNG Tactical!