Shipping and Returns

Shipping Policy

SnG Tactical ships via USPS, UPS, and Fed-Ex. Orders are processed Monday through Friday. All shipping and handling charges will be paid by the buyer unless otherwise specified. Additional charges may apply depending on the product and delivery location. No shipments process on Saturday or Sunday. We do not ship internationally.

All free shipping promos are for the contiguous US only. AK, HI, and other territories will incur additional shipping fees. Please note, our shipping rates are based on Fed-Ex pricing.

Certain products, such as firearms and receivers, must ship to a licensed dealer in your state. Please contact our sales department if you need assistance in locating a transfer dealer. We require a signed copy of the transfer dealers FFL before shipment.

Be sure to retain all packaging and documentation. SnG Tactical can not be held liable for the damage.

Inventory and Availability

Our inventory changes rapidly. While we make every attempt to make sure the information on our website is correct, SnG Tactical will not guarantee that titles, pictures, or descriptions on our site are error free. We reserve the right to cancel any order including but not limited to orders for items with errors in the price or description. In the event that an order is cancelled, we will not charge the customer and we will return funds in full if payment has been sent.

We only accept payment for items that are available and ready to ship.  If you require and item that is not available please email customerservice@sngtactical.com.  Please supply us with your contact info (Cell phone is best.  We will need to contact you quickly) the item you require (manufactures item number is best.  UPC codes are awesome) we will contact you when the item is available.  Payment in full is required to place the order.  Order will ship immediately after payment is accepted.

All special order deposits are non-refundable/non-transferable so please be sure the item you are purchasing is in fact the one you require.

We do our best to keep our inventory as accurate as possible but unfortunately an item may get oversold. If we can secure that item in a timely manner we will notify you of the estimated shipping time. If the item is not available timely we will refund your order immediately. Please note, each bank is different as to how quickly your bank applies the funds back to your account. The refund could take anywhere from 2 to 7 business days to show on your account.

Prohibited Shipping Addresses

I will not request shipment of packages outside the lower forty-eight states of the United States or to Massachusetts, Chicago, New York City, or any other area that is prohibited by federal, state, or local law. does ship to Illinois, New Jersey, and Connecticut when proper documentation is provided.

ALL FIREARMS MUST BE SHIPPED TO A VALID FEDERAL FIREARMS DEALER (FFL)

SnG Tactical complies with all federal, state, and local laws that restrict the sale and transfer of firearms, magazine feeding devices, ammo, and other prohibited products. The following is a list of restrictions that will include, in some cases policies set forth by SnG Tactical.

It is YOUR responsibility to know your local and state laws which may prohibit or restrict your ability to purchase certain products that SnG Tactical offers for sale.

Under the Gun Control Act (GCA), shotguns and rifles, and ammunition for shotguns or rifles may be sold only to individuals 18 years of age or older. All firearms other than shotguns and rifles, and all ammunition other than ammunition for shotguns or rifles may be sold only to individuals 21 years of age or older.

Not applicable for California or Massachusetts. We will not ship to these states.

Alaska No ammunition or primer shipments.

Colorado No mags over 15 rounds.

Connecticut No mags over 10 rounds. Certain firearms may be restricted.

Hawaii No pistol mags over 10 rounds. No ammunition or primer shipments.

Illinois Cook County (all cities): No guns, no mags.

Maryland Handguns must be on the Maryland Approved Handgun List. No mags over 10 rounds.

New Jersey No mags over 15 rounds. Certain semi-auto firearms may be restricted.

Firearms/Ammunition Identification Card: A current, valid, & completely legible New Jersey Firearms/Ammunition Identification Card must accompany ammunition orders for first time. Firearms/Ammunition ID card can be submitted by email.

New York Only shipped to locations approved by state and local law. No mags over 10 rounds.

All online ammunition sales must be shipped to a licensed dealer. Internet sales of ammunition are allowed, but the ammunition will have to be shipped to a FFL licensed dealer in New York State for pickup.

Washington, DC No guns. No mags over 10 rounds.

SnG Tactical does not ship to APO or PO Boxes.

 

Returns

Returns will only be accepted for merchandise found defective immediately upon receipt. SnG Tactical will provide YOUR CHOICE of a replacement item (pending availability) or full refund on all non-firearm products found defective upon receipt. SnG Tactical will not claim any responsibility for items damaged in shipping. For items damaged in shipping, Users need to file a claim with the carrier. If you receive a defective item, please email the shop immediately at customerservice@sngtactical.com to request a return label.

VERY IMPORTANT- FIREARM RETURNS!!

Please take your time to inspect all firearms thoroughly BEFORE proceeding with the transfer. Once a new firearm is transferred to you it is considered used, even if un-fired. Consequently, we cannot provide a full refund for new firearms once they have been transferred into your possession. Also, we DO NOT reimburse FFL transfer fees on returned items. We do understand that some manufacturer defects may not be identifiable upon initial inspection. However, upon discovering a defect AFTER the transfer, the firearm MUST be returned directly to the manufacturer for replacement or repair (in accordance with manufacturer’s warranty policy). By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees of returning the firearm to us through your local FFL dealer. PLEASE DO NOT SEND DEFECTIVE FIREARMS DIRECTLY TO SnG Tactical. Manufacturer repaired firearms can be returned directly to the customer without additional FFL transfer or associated fees. However, if the manufacturer chooses to replace the firearm, the replacement firearm must transfer through your local FFL dealer to document the replacement firearm serial number.

ALL AMMUNITION SALES ARE FINAL

BY USING AND ORDERING FROM OUR SITE, USER AGREES TO THESE TERMS

 


Monday - Friday 10AM - 6PM, Saturday 9AM - 3PM    +1(520)-741-3273