Shipping and Returns

 


Shipping & Return Policy

Effective Date: 4/9/2025
SnG Tactical LLC is committed to delivering products quickly, safely, and in full compliance with all federal, state, and local laws. Please review our shipping and return policy below to ensure a smooth ordering experience.


Shipping Policy

Carriers & Processing

We ship via USPS, UPS, and FedEx. Orders are processed within 72 business hours (Monday–Friday). Shipping and handling charges are the responsibility of the customer unless otherwise stated. We do not process or ship orders on weekends or federal holidays.

Note: We do not ship internationally.

Free Shipping Offers

Free shipping promotions apply only to the contiguous United States. Shipments to Alaska, Hawaii, and U.S. Territories may incur additional charges.

Firearms & Regulated Products

Firearms, receivers, and other serialized items must ship to a valid Federal Firearms License (FFL) holder. Customers are responsible for providing an FFL copy before shipment. We will not ship regulated items to a P.O. Box.

If you require assistance locating a transfer dealer, our sales team is available to help.


Inventory & Availability

Our inventory is updated frequently; however, occasional errors or discrepancies may occur. SnG Tactical reserves the right to cancel orders due to inaccuracies in price, product description, or availability.

  • Orders are charged at the time of purchase for in-stock items only.

  • If a product becomes unavailable after ordering, we will notify you with options or issue a full refund.

  • Inventory notifications are available via email sign-up on individual product pages.

Special Orders: All special order deposits are non-refundable and non-transferable.


Restricted Shipping Locations & Products

Due to evolving regulations, SnG Tactical adheres strictly to local, state, and federal laws regarding product restrictions. We will not ship to:

  • Washington D.C.

  • Massachusetts

  • Select counties and municipalities in California, Illinois, Colorado, New York, Connecticut, and others.

  • International addresses

Customers are responsible for knowing their local laws before placing an order.


Firearms Purchases

Age & Residency Requirements

  • Handguns and lower receivers: Must be 21 years of age and a legal resident of the receiving state.

  • Long guns: Must be 18 years of age.

Military Exception

Deployed military personnel may purchase in the state they are permanently stationed. Documentation (PCS orders) & Military ID will be required.

FFL Information

You may be prompted at checkout to select an FFL from our active dealer list. If your preferred dealer is not listed the license may have expired or the dealer name has changed.  If you change your FFL after shipment, you will be charged any additional shipping fees.


Hazardous Materials

We comply with all federal regulations regarding the shipment of hazardous materials, including:

  • Ammunition

  • Cleaners and oils (flammable)

  • Black powder

  • Aerosol products
    Such items must ship to a physical address via UPS or FedEx. No PO Boxes accepted. Ground shipments only.


Magazine & Ammunition Restrictions

SnG Tactical complies with all magazine capacity and ammunition regulations by state. We do not ship:

  • High-capacity magazines to states with capacity limits

  • Ammunition to restricted states, counties, or cities

No substitutions or refunds will be issued for restricted magazines or ammunition. Orders placed in violation of restrictions will be canceled and subject to a 25% restocking fee.


Return Policy

Defective Merchandise

Returns are accepted for products found defective upon receipt. You may request a:

  • Replacement item (subject to availability)

  • Store credit

  • Refund

To initiate a return, email us immediately at customerservice@sngtactical.com with a description of the issue within 3 days of receiving the item. Retain all packaging for claim verification.

SnG Tactical is not responsible for items damaged during shipping. Claims must be filed with the carrier.


Firearm Returns

Please inspect all firearms thoroughly prior to transfer. Once transferred, firearms are considered used and cannot be returned to SnG Tactical.

  • Manufacturer defects identified after transfer must be handled directly with the manufacturer under warranty.

  • Do not ship firearms back to SnG Tactical LLC.

  • Manufacturer replacements must go through an FFL.

FFL fees are non-refundable.


Ammunition Sales Are Final

All ammunition sales are final and non-returnable. By ordering ammunition, you certify that:

  • You are of legal age (21+ for handgun, 18+ for rifle)

  • You are not prohibited from possessing ammunition under federal/state law

  • You comply with all applicable laws in your jurisdiction


Digital Compliance Services

SnG Tactical now offers:

  • Digital Fingerprinting

  • Digital Form 4473

  • Streamlined NFA Processing

These services enhance compliance, reduce paperwork, and expedite the purchase process for our customers.


Customer Agreement

By placing an order, you agree to all terms listed above and in our Terms of Use.

For questions or additional support, contact us at: customerservice@sngtactical.com